"This course has helped train my eye and my mind to see more emotions in others, and as a result, have more successful interactions with others when they are emotional. I am more likely to notice things earlier, before escalation, when the potential to make better choices is stronger."Read More
Paul Kelly serves as the Director of Law Enforcement and Security Workshops within North America for the Paul Ekman Group. We had the opportunity to meet Paul at one of our Evaluating Truth and Credibility workshops, when he joined us as an observer last year. Paul has an amazing background with equally entertaining stories about his experiences. It is no surprise given his bio encompassing studying Chinese to serving in the Secret Service, the NSA and working in the White House.
Paul is also one of the very few people recognized as a Truth Wizard in the research by the late Dr. Maureen O'Sullivan - out of 20,000 people studied, 50 emerged as natural lie spotters.
Recently, Paul Kelly served as the technical editor for Unmasking The Social Engineer and is interviewed for a podcast on social-engineer.org.
We offer some quick highlights of the interview here - for the full interview visit http://www.social-engineer.org/el-055-learning-to-notice-what-you-see/:
Paul shares what fundamentally changed his interviewing techniques and his perspective on communciation.
Paul talks about how awareness is a critical component of interviewing with active listening and observation skills being at the core.
In his storytelling manner, Paul describes an experience in Afghanistan where he saw a micro expression during a meeting that offered unique insight into the relationship and the situation he was in. Although Paul cautions that jumping to conclusions can be very dangerous. Micro expressions tell us that an emotion is occuring but it doesn't tell us why the emotion is being felt. So the key to responding to a micro expression is to consider the plausible reasons and explore through conversation or questioning to get to the bottom of why the micro expression occurred.
One of the unique qualities of truth wizards discovered during research and that sets them apart in their abilities is the process of listening and observing without bias. Truth Wizards take their time in assessing what they hear and see without jumping to conclusions and considering the data logically, thoughtfully while controling their own emotions.
Paul also shares some of the critical factors that play a role in creating leakage and hotspots that us as observers are looking for when evaluating for truthfulness. Contextual and psychological elements such as stakes involved (includes preceived reward or punishments), the relationships of the liar to the lie catcher, the liars past experiences, all can have an effect on the success of the lie.